Duly Noted

So instead of being able to sell the obvious benefit of shiny new features, you need to have an Engineering Manager willing to risk having lower impact for the sake of having a better product.

I’d argue that the time spent on fixing defects is greater expense than the revenue of new features. I don’t think defects get attention unless they are blocking revenue.

_{Quote Citation: PCLOADLETTER, “Quality is a hard sell in big tech”, 23 February 2024, https://www.pcloadletter.dev/blog/big-tech-quality/}